1. Beginning again by filling the glass

Disruption can be good as well as bad

So. Things look a bit different, don't they? This newsletter was disrupted for a while by COVID-19, just like so much else in our lives. Rather than just pick it up again where I left off, I took the chance to look at what worked and what didn't. I was using MailChimp to write and send these emails before but it was clunky and creating them had turned i…